/our story/
About ASoc
/who we are/
Built to make support feel effortless
ASoc started with a simple frustration: great teams buried under repetitive questions, and customers waiting in line for answers that already existed somewhere. We set out to close that gap with an assistant that actually understands a business.
Today ASoc powers conversations for companies across retail, fintech and SaaS — resolving the routine instantly and handing the nuanced moments to the people best placed to help. Our mission is to give every team an assistant they can trust in front of their customers.
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Languages supported
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Tickets auto-resolved
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MinvedaOrbitalDatameshQuorraGreenfieldNorthstar
/our team/
The people behind ASoc
Elena Sorensen
Founder & CEO
Marcus Bell
Chief Technology Officer
Aisha Rahman
Head of Research
Tom Whitaker
VP of Customer Success
/testimonials/
What teams say after switching to ASoc
“Bringing ASoc into our support stack changed everything. Routine tickets now resolve themselves and our team finally focuses on the conversations that matter.”
Mara Whitfield
Head of Support, Northstar Retail
“Setup took an afternoon. Within a week ASoc was handling two-thirds of incoming chats with answers our customers actually trusted.”
Daniel Okonkwo
COO, Datamesh
“What sold us was the handoff. The bot knows its limits and passes people to us with the full thread — no repeating themselves.”
Priya Nair
CX Lead, Orbital
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Happy customers served worldwide